PRIVACY POLICY

1. Who We Are

Business name: Supplies 360
Registered address:
Arden Hall
66 Brooklands Road
Sale
Manchester
M33 3SJ
United Kingdom

Email address: sales@supplies360.co.uk
Telephone number: 0333 360 7757

For the purposes of data protection law, Supplies 360 is the data controller.

2. Personal Data We Collect

We may collect and process the following types of personal data:

a) Information you provide to us

Full name
Billing and delivery address
Email address
Telephone number
Account details (if applicable)
Order and purchase information
Payment details (processed securely by third-party payment providers – we do not store full card details)
Any information you provide when contacting us

b) Information we collect automatically

IP address
Browser type and version
Device and operating system information
Website usage data (pages visited, interactions)
Cookies and similar tracking technologies

3. How We Use Your Personal Data

We use your personal data to:

Process and fulfil orders
Manage customer accounts
Deliver products and services
Respond to enquiries and provide customer support
Communicate about orders, deliveries, or service updates
Improve our website, products, and services
Comply with legal, tax, and regulatory obligations
Send marketing communications where permitted or with your consent

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

Contract – to supply goods and services you request
Legal obligation – for accounting, tax, and regulatory purposes
Legitimate interests – to operate and improve our business (where your rights do not override these interests)
Consent – for marketing communications where required

5. Sharing Your Personal Data

We may share your personal data with trusted third parties, including:

Payment service providers
Delivery and courier services
Website hosting and IT service providers
Professional advisers (accountants, legal advisers)
Regulatory or law enforcement authorities where legally required

All third parties are required to protect your personal data and use it only for specified purposes.

6. International Data Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as adequacy regulations or approved contractual protections.

7. Data Security

We use appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, alteration, or disclosure.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Restrict processing of your data
Object to processing
Request data portability
Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us at sales@supplies360.co.uk.

10. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. Further details can be found in our Cookie Policy (if applicable).