DELIVERY INFORMATION

Delivery Policy

Supplies 360

Last updated: 16 December 2025

This Delivery Policy outlines how and when Supplies 360 (“we”, “us”, or “our”) delivers Goods to customers. It should be read alongside our Terms and Conditions.

1. Delivery Areas

We currently deliver within the United Kingdom. Delivery to additional locations may be available by agreement.

2. Delivery Timescales

2.1 Stock Products

We aim to deliver stock products within 2–3 working days from order confirmation and receipt of cleared payment.

2.2 Branded & Bespoke Workwear

For branded, customised, or printed workwear, delivery is aimed within approximately 12 working days from:

Artwork approval; and
Receipt of cleared payment

Delivery times for bespoke products are estimates and may vary depending on production schedules and availability.

3. Delivery Estimates

All delivery times are estimates only and not guaranteed.
Supplies 360 shall not be liable for delays caused by factors beyond our control, including but not limited to courier delays, supplier issues, or force majeure events.

4. Split Deliveries

Where an order contains a mix of stock and bespoke Goods, we reserve the right to:

Deliver Goods separately; or
Hold Goods and deliver together

Unless otherwise agreed in writing.

5. Delivery Charges

Delivery charges will be confirmed at the point of order or quotation.

6. Failed or Missed Deliveries

Where delivery fails due to:

Incorrect address details
No one available to receive the Goods

We reserve the right to charge additional delivery or redelivery costs.

7. Delivery & Acceptance

Risk passes to the customer upon delivery.
Goods signed for as received in good condition are deemed delivered and accepted.
Customers must inspect Goods immediately upon delivery.

Any damage, shortages, or discrepancies must be reported in writing within 24–48 hours of delivery, in line with our Terms and Conditions.